Cannot find what you are looking for? Contact us and we will be happy to help.
Booking
How do I book a taxi with Chessington Cars?
Use the online booking form for an instant quote, call 020 8330 6868, or send us a WhatsApp message. Bookings are taken 24/7.
How far in advance should I book?
As early as possible for airport runs, early mornings and large vehicles. Short-notice journeys depend on availability.
Can I book a taxi for someone else?
Yes. Add the passenger's name and mobile number when you book.
How do I change or cancel my booking?
Call 020 8330 6868 or WhatsApp us with your booking details as early as possible.
Fares and payment
Are your fares fixed?
Yes. The fare is agreed when you book and does not change because of traffic.
How can I pay?
By card or cash.
Are airport parking or drop-off charges included?
Ask when you book, and we will confirm what is included in your fixed fare.
Airports and stations
Do you track flights?
Yes. For airport pickups, the driver works from your actual landing time.
What is meet and greet?
Your driver waits inside the arrivals hall with a name board and helps with luggage.
Which airports do you cover?
Heathrow, Gatwick, Stansted, Luton and London City.
Which London stations do you cover?
All the main terminals, including King's Cross, Euston, Paddington, Victoria, Waterloo, Charing Cross and London Bridge.
Vehicles and passengers
What vehicles are available?
Saloon, executive, estate, 6 seater MPV and 7/8 seater people carrier. See our fleet.
Do you provide child seats?
Yes, on request. Tell us the ages of the children when you book.
Can I travel with my dog?
Yes. Book our pet friendly taxi and tell us about your pet.
Do you do school runs?
Yes. See our school run taxi service.
About us
Are you a taxi operator?
We are a cab facilitator, connecting passengers with licensed minicab and taxi operators.
Where are you based?
Chessington Hill Park, Chessington KT9 2BJ.
Do you cover areas outside Chessington?
Yes. See areas we cover. We also run journeys anywhere in the UK.